Online Chat Agent
Description Online Chat Agents- Montego Bay Teleperformance is excited at the opportunity to grow or email and live chat program! As
an email and live chat agent you are expected to provide speedy
customer service in a fun and friendly way that conveys the brand image
of personal, original, and high quality service and creations. We €™d love to see you apply if you: Can see yourself thriving supporting a client with a core business that is creative and artistic. Are proficient at typing at least 30WPM Have strong written communication skills and could create a friendly rapport with the customer via email or live chat. Are tech-savvy and can quickly learn how to use new tools. Are able to de-escalate tense situations. Can adapt in a changing environment quickly. Can read a situation and respond in the right voice via email or live chat. Prior experience working in e-commerce customer support is a plus. Teleperformance
is a people company. Our people represent us, make us successful, and
make us proud. We believe in rewarding our team members through
competitive compensation, supportive management and excellent growth and
training opportunities. 98% of advancements are done from within. We offer a great hourly rate, comprehensive paid training plus the opportunity to earn incentives and commission! Additional Requirements: Available to work a 2pm to 11pm shift including weekends 18 years of age or older Valid ID, NIS and TRN We are proud to be part of the Teleperformance family and offer our team members a great place to work and much more. Free Wi-Fi Free lunches & snacks while in classroom training Free shuttle bus Health benefits, Paid time off Nurse, Doctor & Counselor on site Employee Engagement Programs: Staff Parties, Sports Clubs, Fun Festival Talent Show & much more! This position is only available in Montego Bay at our 1 Mangrove Way Freezone location. Link: www.caribbeanjobs.com/Online-Chat-Agent-Job-109320.aspxRegion: Montego Bay Display Image: |
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Post by montegobayjobs on Aug 20, 2020 at 11:47pm
Work-At-Home Telecommunications Chat Associate
Sutherland
is seeking a reliable and detail-oriented person to join us as a WAH
Telecommunications Associate (Chat). We are a group of driven and
hard-working individuals. If you are looking to build a fulfilling
career and are confident you have the skills and experience to help us
succeed, we want to work with you!
Associates in this role get to:
Be
the point of contact: Develop outstanding customer service skills. Sit
in on multiple simultaneous live chat sessions to provide exceptional
customer service. Answer inbound Calls. Provide basic troubleshooting on
a variety of products and services.
Qualifications
Our most successful candidates will have:
A minimum of 4 CXC/GCE subjects inclusive of English Language or U.S. High School diploma or GED
Excellent verbal and written communication skills; proficient reading skills
Multi-tasking skills, showcased through the use of several applications (experience working with CRM applications preferred)
Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience
Proven customer service skills
APPLY NOW
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Post by montegobayjobs on Aug 20, 2020 at 11:48pm
Online Chat Agents (Non-Phone based) - Montego Bay, Jamaica - Conduent
DESCRIPTION
ONLINE CHAT AGENTS- NON PHONE BASED POSITIONS- START IMMEDIATELY
WE OFFER COMPETITIVE BASE PAY PLUS BONUS!
PUT YOUR TYPING/DATA ENTRY SKILLS TO WORK AND START EARNING IMMEDIATELY!
(NON PHONE BASED POSITIONS)
A SECONDARY SCHOOL LEAVING CERTIFICATE
OR
HEART LEVEL II CERTIFICATE QUALIFIES YOU TO APPLY!
Conduent is the world’s largest provider of diversified business
process services with leading capabilities in transaction processing,
automation,analytics and constituent experience. We work with both
government and commercial customers in assisting them to deliver quality
services to the people they serve.
We manage interactions with
patients and the insured for a significant portion of the U.S.
healthcare industry. We are the customer interface for large segments of
the technology industry and the operational and processing partner of
choice for public transportation systems around the world.
Whether
it’s digital payments, claims processing, benefit administration,
automated tolling, customer care or distributed learning –Conduent
manages and modernizes these interactions to create value for both our
clients and their constituents. Learn more at Conduent.com
Our employees enjoy:
Compensation package inclusive of competitive base plus incentive
Convenient onsite clinic,7-days per week providing affordable healthcare access
Free transportation between Freeport and Montego Bay Town Center
Health Insurance Benefits
Company paid Life Insurance coverage
Educational Assistance Program
Free internet access - via assigned kiosks
Flexible shifts
Career and Employee Development –Grow your career and earn possible promotions to Leadership
positions and Operational roles in Information Technology, Human Resources, Accounts
Exciting opportunity to work across diverse industries-Healthcare, Retail, Travel, Banking and Technology
Twice-monthly Business Day (on-site financial company visits, providing service and convenience to employees)
Active Sports Programs with vibrant interdepartmental and business house competitions in basketball
Responsibilities-Chat Agent
Working
in a call center environment, you will assist multiple customers with
technical issues and other inquiries through chat scenarios. Your
responsibilities will include, but are not limited to the following:
Ability to navigate through multiple computer applications with speed and accuracy.
Ability to work simultaneously with multiple customers via Chat to resolve technical and procedural inquiries.
Maintaining a high level of world-class customer service/professionalism to a wide range of customers.
Ability to adjust work schedules as needed considering open flexibility.
Ideal Candidates should possess the following skills/experience:
Secondary School Leaving Certificate or Heart Certificate level II
Flexibility to work any 8 hour shift between 6:00am to 10 p.m.including weekends and holidays
Basic computer and internet knowledge and be able to type 30 wpm
Excellent customer service and communication skills (verbal & written)
Excellent time management and prioritization skills
Adaptable and able to manage change while maintaining a positive attitude
Strong attention to detail skills
*** Applicants must be at least 18 years of age, present valid
Government issued photo ID, TRN, NIS, Original and Photocopy of Proof
of Qualifications and Birth Certificate. Applicants must have a clean
Police Record(company-paid) and are subject to drug screen***
Email applications to: conduentjobsja@conduent.com
Posted 29th May by The Writing Solution
Labels:
Career Focus Jamaica Conduent Jamaica CSR/CallCentre Agents Jamaica
jobs jamcareerfocus jobs in Jamaica Montego Bay Online Chat Agents St.
James
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Post by montegobayjobs on Aug 20, 2020 at 11:50pm
Jobs at CHUKKA
Chukka Caribbean Adventures is now hiring for St. James, Hanover, Trelawny and St. Ann locations!
We are looking for energetic, vibrant and dedicated talent to fill the following roles:
Tour Operations Manager
Guest Experience Field Supervisor
Dispatchers
Reservations Agents
Photographers,
Guides (Bus Tour, Zipline, River Tubing)
Farm Maintenance Supervisor
Drivers
Mechanic
Servers
Food and Beverage Manager
Application Developer
Translators (German, Spanish, French, Italian)
Resorts Sales Agents
Lifeguards
Guides (Horseback, Cultural, ATV, Buggy)
Multitalented Hosts
Level 2 Auto Technicians
Chef
Scullions
Various
roles require certifications which is mandatory to be considered for
employment. If you are ready to join our team, please apply for the role
you are most suitable and qualified for by emailing your resume to
jobs@chukka.com .
Please indicate your position of interest in
the subject line of your email submission. Only shortlisted applicants
will be contacted.
Check us out on IG and Facebook @chukkacaribbean.
Join Our Newsletter
Sign up today for free and be the first to get notified on new updates and promotions.
Email address*
Name
Why Book With Us
Victoria F.- PA, United States
March 8, 2019
Amazing service to book excursions with!!
Omarnisha P.- GA, United States
March 5, 2019
Good
Brandon L.- WI, United States
March 5, 2019
Great
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Post by montegobayjobs on Aug 20, 2020 at 11:51pm
Contact Us
#2, Montego Freeport Shopping Centre,
Montego Bay, Jamaica.
info@chukka.com
1-877-424-8552 (Toll Free for land line only)
1-876-619-1441 / 1-876-619-1382
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Post by montegobayjobs on Aug 20, 2020 at 11:57pm
Telemedicine Nurse Practitioner (Remote)
Forward - 2.2
New York, NY
Job Details
ContractEstimated: $95,000 - $130,000 a year
Qualifications
BC/BE
Primary Care
Typing
Computer Skills
Certified Nurse Practitioner
Full Job Description
Are
you looking for an innovative primary care practice model that uses
technology and healthcare data to empower patients to take greater
ownership and accountability over their healthcare? At Forward, we
believe that the future of medicine combines the best attributes of
healthcare professionals with the efficiency and grace of innovative
technology. We're looking for Nurse Practitioners who are certified by
the Board of Nursing, and who are actively licensed in the following
states: California, New York, and Washington D.C. We will also consider
candidates licensed in Washington state, and Illinois.
Our ideal
care provider is someone motivated to provide high quality,
patient-centered, comprehensive primary care in a telemedicine setting.
Nurse Practitioners who do well at Forward are comfortable with change
and are interested in working in an evolving care setting where the
tools you use to provide care are frequently updated and improved. This
includes occasionally giving feedback to our engineering teams on new
products and product updates.
You can read our story here and some recent press USA Today, Forbes & TechCrunch.
WHAT YOU'LL DO:
Remotely
triage, diagnose and treat patients via our online chat-based platform,
including: proactively providing medical and wellness education
(facilitated by Forward’s technology), diagnosing and treating patients
via our online chat-based telemedicine platform, including recommending
suitable treatment plans and considering cost-effective treatment
modalities, and assisting in care coordination and onsite visit planning
for both urgent and wellness member visits.
Giving and receiving regular feedback on individual member cases.
Providing
a positive member experience in telemedicine interactions, including
quality of care recommended and tone / messaging with which care is
delivered .
WHO WE'RE LOOKING FOR:
A Board Certified Nurse Practitioner with a minimum of 2 years of primary care experience
Nurse
Practitioners who are licensed in any of the following states:
California, New York, Washington D.C., Washington state, and Illinois.
Nurse
Practitioners who are motivated by Forward’s mission to make preventive
care a bigger part of patient lives, and who enjoy practicing in
telemedicine care environments.
A hardworking, detail-oriented
individual with the ability to problem solve independently, reaching out
for help / support on patient cases, as needed.
A caring,
compassionate individual who enjoys helping others and providing a
positive care experience in a telemedicine platform.
Care providers
who are flexible and interested in working in a telemedicine environment
with frequent change / product improvements, and who are extremely
comfortable using new technology and software.
Nurse Practitioners
who are used to balancing multiple, concurrent patient cases, and who
are comfortable giving and receiving feedback to grow in their roles.
Nurse
Practitioners who are used to balancing multiple, concurrent patient
cases, and who are comfortable giving and receiving feedback to grow in
their roles.
Advanced computer skills including typing speed, email,
internet research, downloading and uploading files, and working in
multiple browser windows.
Preference for Candidates with the following:
Multiple state licenses
Availability to work daytime shifts during the week
Availability to work weekends
Residency Programs in Primary Care (certified DNP or MSN)
Telemedicine experience
Why join Forward?
We
want to rebuild the healthcare industry and change the way individuals
think about taking ownership over their health. You will be working with
a team of hardworking, mission-driven people trying to effect change in
healthcare as quickly and meaningfully as possible.
We are an
equal opportunity employer. In accordance with anti-discrimination law,
it is the purpose of this policy to effectuate these principles and
mandates. We prohibit discrimination and harassment of any type and
affords equal employment opportunities to employees and applicants
without regard to race, color, religion, sex, national origin,
disability status, protected veteran status, or any other characteristic
protected by law. We conform to the spirit as well as to the letter of
all applicable laws and regulations. Pursuant to the San Francisco Fair
Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring,
we will consider for employment qualified applicants with arrest and
conviction records.
Due to the high volume of applications, we
are unable to acknowledge every application we receive. We will reach
out to you directly if we would like to schedule an interview. If we
think that your skills and qualifications may be suitable for other
positions, we may keep your application on file and contact you for
future opportunities. Thank you so much for your time, and best of luck
with your application!
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Post by montegobayjobs on Aug 20, 2020 at 11:58pm
Work-At-Home Telecommunications Chat Associate
Sutherland
is seeking a reliable and detail-oriented person to join us as a WAH
Telecommunications Associate (Chat). We are a group of driven and
hard-working individuals. If you are looking to build a fulfilling
career and are confident you have the skills and experience to help us
succeed, we want to work with you!
Associates in this role get to:
Be
the point of contact: Develop outstanding customer service skills. Sit
in on multiple simultaneous live chat sessions to provide exceptional
customer service. Answer inbound Calls. Provide basic troubleshooting on
a variety of products and services.
Qualifications
Our most successful candidates will have:
A minimum of 4 CXC/GCE subjects inclusive of English Language or U.S. High School diploma or GED
Excellent verbal and written communication skills; proficient reading skills
Multi-tasking skills, showcased through the use of several applications (experience working with CRM applications preferred)
Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience
Proven customer service skills
APPLY NOW
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Post by montegobayjobs on Aug 20, 2020 at 11:59pm
WORK-AT-HOME
WE ARE HIRING!
Do you want a role that allows you to
work from home? Check out Achieve Test
Prep.
We offer flexibility, 100% work from home, with no commute. A career at
Achieve Test Prep allows our employees to cultivate a work-life
balance. We help our students further their educational and professional
dreams, which can be seen by our student's --% exam pass rate. If you
are creative and want a fun, rewarding and collaborative work
atmosphere, Achieve is the company for you.
Read more »
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We are seeking a Lead Gatherer to work from home. No experience needed. Training will be provided.
Qualifications:
Must have CXC Math and English
Must be at least 18 yrs old
Must be Computer literate (Microsoft Word, Excel)
Must be able to work on own initiative and operate efficiently and effectively under pressure
Must have good time management and organizational skills.
Required tools:
Must have an operational laptop or desktop
Must have a reliable internet connection
Responsibilities:
* Gathering leads from provided sources.
* Inputing leads into spreadsheet provided
If interested please send your resume to workwithdelano@gmail.com for consideration.
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Work from home for Sutherland Global
Work-At-Home Lodging & Hospitality Associate (Full-Time/Permanent)
Work-At-Home Telecommunications Associate - Full-Time/Permanent
Work-At-Home Retail Customer Service Associate (Full-Time/Temporary)
Work-At-Home Online Learning Support Specialist (Full-Time/Permanent)
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Work-At-Home Lodging & Hospitality Associate
Sutherland
is seeking a motivated and passionate person to join us as a Lodging
& Hospitality Associate. We are a group of driven and hard-working
individuals. If you are looking to build a fulfilling career and are
confident you have the skills and experience to help us succeed, we want
to work with you!
Lodging & Hospitality Associates in this role get to:
Be
the Point of Contact; answer inbound calls to provide exceptional
customer service to consumers. Respond to inquiries about products and
services, processing payments, or performing general account
maintenance. Up-selling customers to new products or services may be
encouraged.
Qualifications
Our most successful candidates will have:
A minimum of 4 CXC/GCE subjects inclusive of English Language or U.S. High school diploma or GED
Demonstrated ability to perform at a high level, to support our high volume of inbound calls
Excellent verbal and written communication skills; proficient reading skills required
Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred
Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
Prior customer service experience preferred
APPLY NOW
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Virtual Administrative Assistant
Virtual Administrative Assistant Needed for immediate hire.
This is a work from home opportunity!
Requirements:
-Must be located in Jamaica.
-3 years experience as an administrative or executive assistant.
- Good command of the English Language.
- An engaging phone voice.
-Basic accounting knowledge.
-Basic payroll knowledge.
Apply Now be sending resumes to info@odemcompanies.
Only shortlisted persons will be contacted
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Outreach Specialist in Uscreen (Work from home)
Uscreen
is a SaaS company with an amazing global team, helping creators and
companies monetize their videos online. Video monetization is a
fast-growing market, and so far, we have established ourselves as the
industry leaders, and we aim to solidify that position. To do so, we’re
looking for a new addition to our team: an Outreach Specialist on our
Marketing Team, to come in and help us develop, manage, and execute
outreach campaigns
.
Read more »
Email ThisBlogThis!Share to TwitterShare to FacebookShare to Pinterest
Operations & Sales Manager
A Corporate Technology Solutions Company is seeking to fill the following Vacancy of:
Operations & Sales Manager
Read more »
Email ThisBlogThis!Share to TwitterShare to FacebookShare to Pinterest
Customer Champion
We're
looking for someone who loves helping people solve tricky technical
problems. If you love interacting with people on a daily basis to help
them learn how to optimize their work then read on…
Read more »
Email ThisBlogThis!Share to TwitterShare to FacebookShare to Pinterest
Human Resource Officer
Read more »
Email ThisBlogThis!Share to TwitterShare to FacebookShare to Pinterest
Bilingual Customer Service Agents (English/Spanish)
Read more »
Email ThisBlogThis!Share to TwitterShare to FacebookShare to Pinterest
Online Tutor
SMC
Teach is an initiative created in response to national school closures
around the world as a result of COVID 19. That is now heavily impacting
student’s education, mental health and general outlook on life.
Read more »
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Intern Opportunity for the summer
Read more »
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Part Time Call Centre Agents
Read more »
Email ThisBlogThis!Share to TwitterShare to FacebookShare to Pinterest
Member Support Unicorn (Work from home)
Would
you like to help us grow to become the world’s best and most recognized
design school? At the Interaction Design Foundation, we’ve helped more
than 75,000 graduates around the world improve their skillsets and
careers. Our ever-growing community now needs a Member Support Unicorn
to help them along their learning journeys.
Read more »
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CUSTOMER CARE REPRESENTATIVES (WORK FROM HOME)
Contax360
BPO Solutions, a leading provider of global contact center solutions
and a dynamic, focused and upwardly mobile organization; seeks qualified
and professional individuals to join our team.
Read more »
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Medical Administrative Assistant
A Multidisciplinary Rehab Facility located in Kingston invites interested and qualified
persons to apply for the following position:
Medical Administrative Assistant
Do you possess a pleasant personality?
Do you have medical admin administrative experience?
Then we would like to hear from you.
Read more »
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Registered Physical Therapists
A Multidisciplinary Rehab Facility located in Kingston invites interested and qualified
applicants to apply for the following positions:
Levels 1 and 2 Registered Physical Therapists
Read more »
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SALES & ECOMMERCE PROFESSIONAL-Ocho Rios
Read more »
Email ThisBlogThis!Share to TwitterShare to FacebookShare to Pinterest
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Post by montegobayjobs on Aug 21, 2020 at 12:00am
Sutherland Global Services, Inc.3.4
Retail Customer Service Associate (Full-Time/Temporary)
Portmore
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Sutherland Global Services, Inc.3.4
Retail Customer Service Associate (Full-Time/Temporary)
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Why Work With Us
Benefits
Actively HiringSutherland is actively hiring for this role. Apply now!
Job
Company
Rating
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Why Work With Us
Benefits
Job Description
Sutherland
is seeking a motivated and passionate person to join us as a Retail
Customer Service Associate. We are a group of driven and hard-working
individuals. If you are looking to build a fulfilling career and are
confident you have the skills and experience to help us succeed, we want
to work with you!
Retail Customer Service Associates in this role get to:
Be
the Point of Contact; answer inbound calls to provide exceptional
customer service to consumers. Respond to inquiries about products and
services, processing payments, or performing general account
maintenance. Up-selling customers to new products or services may be
encouraged.
Qualifications
Our most successful candidates will have:
A minimum of 4 CXC/GCE subjects inclusive of English Language or U.S. High school diploma or GED
Demonstrated ability to perform at a high level, to support our high volume of inbound calls
Excellent verbal and written communication skills; proficient reading skills required
Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred
Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
Prior customer service experience preferred
Start your job application: click Apply Now
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Post by montegobayjobs on Aug 21, 2020 at 12:01am
itelbpo Smart Solutions Logo
itelbpo Smart Solutions2.5★
Remote Collections Agent - MBJ
Montego Bay
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JOB TITLE: Collections Representative
REPORTS TO:Campaign Supervisor / Operations Manager
JOB
DESCRIPTION:Location, time of shift and call routing dependant, the
Collections Representative will provide service to client customers
through inbound interfacing on collection activities. The primary
activities of the position will include, but not be limited to; working
with consumers to collect payments to bring accounts current, provide
billing explanations, online bill pay assistance, and setting payment
arrangements on customer accounts.
These activities require the
consistent delivery of high levels of customer satisfaction and require
up-to-date knowledge of company products, services and policies.
KEY RESPONSIBILITIES:
Provide professional, courteous, responsive and accurate service to our customers.
Creates an exceptional experience for the customer by using
proficient customer service techniques, personalizing and focusing on
adding value to the interactions.
Take incoming calls from customers to assist customers with billing questions, make payment arrangements, and take payments.
Making outbound calls to gather customer payments.
Performing several functions while on a call on multiple software platforms.
Consistently meet all process goals consistent with requirements.
KEY COMPETENCIES:
Demonstrate problem solving skills with efficient negotiating abilities.
Able to multitask; applying time management skills.
Demonstrated experience with the use of PCs, along with the ability to navigate in a multi-windowed based environment.
Must be able to exhibit written and oral communications skills to a standard as set by the company.
Efficiency and consistency when working in a fast-paced, conflict resolution environment.
Flexibility to work evenings, weekends, holidays, overtime and changes in shift depending on the needs of the business.
QUALIFICATIONS AND EXPERIENCE:
Minimum 5 CXC passes including grade 1 or 2 in English A and Mathematics
Ability to type in excess of 30 words per minute
1+ years of customer service experience in a similar performance
managed environment. Prior collections experience preferred.
Must have a computer/laptop and fast internet.
DISCLAIMER:This
document outlines the duties required for the time being of the post to
indicate the level of responsibility. It is not a comprehensive or
exhaustive list and duties may vary from time to time, which do not
change the general character of the job or the level of responsibility
entailed.
Job Posted by ApplicantPro
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Post by montegobayjobs on Aug 21, 2020 at 12:02am
Voice Email and Chat Customer Service Agent
Job Description
Customer Service Agent – Montego Bay
Teleperformance
has partnered with a client to provide fun and amazing service through
voice, email and live chat. In this role you will handle customer
inquiries over telephone, as well as by chat and email
At
Teleperformance, we are experts in people interactions, and this gives
us the edge in delivering a superior customer experience in every
contact.
We want to talk with you if you:
Are proficient at typing at least 30WPM
Have strong written communication skills and could create a friendly rapport with the customer via email or live chat.
Are tech-savvy and can quickly learn how to use new tools.
Are able to de-escalate tense situations.
Can adapt in a changing environment quickly.
Can read a situation and respond in the right voice via email or live chat.
Our
team is rapidly growing due to our great success! Every week in
November one lucky new hire’s name will be drawn and they will win
USD500 on their 1st paycheck. This is in addition to your regular pay
and incentives. We need excellent new talent to support our success and
encourage you to apply today!
Additional Requirements:
Flexible to work within a 24hr, 7 days per week environment
18 years of age or older
Valid Jamaican ID, NIS and TRN documents
We are proud to be part of the Teleperformance family and offer our team members a great place to work and much more.
Competitive hourly rate plus incentives
Free Wi-Fi
Free lunches & snacks while in classroom training
Free shuttle bus
Health benefits, Paid time off
Wellness Center with Nurse, Doctor & Counselor on site
Management Training Program
Onsite banking options and financial planning assistance
Employee Engagement Programs: Staff Parties, Sports Clubs, Fun Festival Talent Show & much more!
We serve clients across a variety of industries including retail, banking, telecommunications, travel and hospitality.
This position is only available in Montego Bay at our 1 Mangrove Way Freezone location.
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